Long Ridge is pleased to announce a majority growth capital investment in Acqueon, a leading provider of omnichannel customer engagement software. Founded in 2019, Acqueon has created an industry-leading,
modern customer engagement platform that allows enterprises to proactively connect with customers for outbound sales, service, and revenue capture opportunities using customers’ preferred communication channels.
Across industries, enterprises are challenged by antiquated customer engagement technology, making it difficult to react to shifting consumer preferences and growing compliance burdens. Acqueon offers a modern, omnichannel customer engagement platform that is compatible with existing contact center technology and helps clients orchestrate effective, compliant customer engagement campaigns. This proprietary technology platform positions the Company favorably for continued growth.
Long Ridge’s investment will enable Acqueon to further extend its market-leading position via accelerated product innovation, channel partner expansion, and continued investments in its people, platform, and client services. The investment follows a period of significant growth for Acqueon, with over 200 enterprise customers across financial services & banking, healthcare, retail & distribution, and the public sector leveraging Acqueon’s platform to orchestrate and execute omnichannel customer engagement strategies.
We are excited to partner with Ashish Koul, CEO, and the entire Acqueon team as the Company enters the next phase of its growth. As part of the investment, Kevin Bhatt, Andrew Cedar, and Devin Stearns will join the Board of Directors.
Read the press release here.